ReferWell Celebrates A Triumphant Year: Achieves Remarkable 333% Growth Across Lines of Business, Welcomes Eight New Esteemed Health Plan Partners
Stamford, CT, January 8, 2023 – ReferWell, a digital healthcare company specializing in navigating care
access to help patients get the care they need, today highlights several considerable accomplishments that
transformed access to care and enhanced member engagement in 2023.
ReferWell began with a simple but impactful goal: making it easy for patients to find and schedule
appointments at the point-of-care. Since its launch in 2015, the company has further evolved its offerings
and services, enabling healthcare organizations to elevate care access through its advanced scheduling
platform, member engagement strategies, and hands-on program management. Today, ReferWell continues
to work in close collaboration with forward-thinking health plans and providers to tackle some of
healthcare’s greatest challenges, helping them to overcome administrative hurdles, simplify the complexity
of matching members with the right care, increase show rates in support of organizational goals and ensure
loop closure to ensure better outcomes.
“ReferWell’s mission is to empower health plans and provider organizations to positively impact patient
health outcomes. Over the past year, we have helped our clients meet and exceed their goals in a variety
of use cases,” said Vytas Kisielius, CEO of ReferWell. “In 2024 we should expect a continuation of the
transformative shift occurring in healthcare, with an even greater focus on tackling the pervasive issue
of access to care. Our team remains committed to finding those ‘referable moments’ that identify new
opportunities to apply our care scheduling platform and care concierge service to help match patients not
only with the care they need but care that aligns with their individual preferences.”
2023 Achievements at a Glance:
• Quadrupled Year-Over-Year Growth: ReferWell expanded from six to 26 health plan contracts in 2023.
• Geographic Reach: Currently serving health plans across 16 states, including three of the seven largest
health plans in the country, ReferWell is set to support 10 million covered lives.
• Engagement Excellence: Leveraging its innovative platform and expert care concierge team, ReferWell
connects with over 50% of health plans’ campaign populations, achieving a 75% engagement rate and
an impressive 82.5% show-up rate for care appointments.
• Accelerated Member Engagement: Health plan partners working with ReferWell engage members
three times faster, reaching two and a half times more members for care and impacting 6 times more
care gaps, compared to internal teams.
Entering 2024 with Strength:
ReferWell enters the new year with a robust foundation for future growth, boasting an expanded
geographic reach, an increased member base, and a proven track record of connecting members with care
to enhance patient experience and outcomes.
If you are a health plan or an ACO looking to take advantage of the advanced patient engagement benefits
offered by ReferWell’s patient care scheduling platform, please connect with us at sales@referwell.com.
About ReferWell
ReferWell is a digital healthcare company focused on helping health plans and provider organizations
manage value by helping more people get on, and stay on, their healthcare journey. With a mission to
transform access to care and improve patient engagement, the company’s innovative care scheduling
platform and unique care concierge services remove administrative burdens from health plans, providers,
and patients to effortlessly connect patients with care to improve their experience and health outcomes.
ReferWell, headquartered in Stamford, Connecticut, has grown to support plans and providers responsible
for more than 10 million covered lives across the U.S. For more information, visit ReferWell.com.
Media Contact:
Rich Forristall
Head of Marketing
rich.forristall@referwell.com